Marketo
Adobe's enterprise marketing automation platform for sophisticated B2B demand generation and lead management
What I Like
- Extremely powerful automation
- Strong lead scoring capabilities
- Excellent Salesforce integration
- Robust reporting and attribution
- Scalable for enterprise needs
What Could Be Better
- Very expensive
- Steep learning curve
- UI feels dated
- Requires dedicated admin
Why Marketo Matters for Enterprise B2B
Marketo was built for complex B2B marketing at scale. When your campaigns span dozens of programs, multiple channels, and sophisticated lead scoring, Marketo handles it.
My Experience
I’ve migrated clients both to and from Marketo. It’s the right choice for enterprises with dedicated marketing ops teams and complex requirements. It’s the wrong choice for companies who just want marketing automation to work.
What Makes Marketo Powerful
-
Program Architecture - Marketo’s nested program structure handles sophisticated campaigns. Clone templates, A/B test everything, and maintain organization across hundreds of programs.
-
Lead Scoring Sophistication - Multi-dimensional scoring based on demographics, behavior, and engagement. Build scoring models that match your actual buying process with nuance competitors can’t match.
-
Revenue Attribution - Multi-touch attribution models that track influence across the entire buyer journey. Connect marketing activities to actual revenue in ways that satisfy the CFO.
-
Salesforce Integration - The deepest Salesforce integration available. Bidirectional sync, campaign member mapping, and lead lifecycle management that keeps sales and marketing aligned.
Where Marketo Falls Short
The UI shows its age—this platform was built before modern design standards. You’ll need a certified admin to maintain it properly. The price is substantial even before implementation costs. Adobe’s acquisition hasn’t improved usability.
Who Should Use Marketo
- Enterprise B2B companies with complex sales cycles
- Organizations with dedicated marketing ops resources
- Heavy Salesforce users needing deep integration
- Companies running sophisticated ABM programs
Marketo vs HubSpot (Honest Comparison)
| Factor | Marketo | HubSpot |
|---|---|---|
| Ease of Use | Difficult | Easy |
| Automation Power | Superior | Very good |
| Pricing | $50K-200K/yr | $800-3600/mo |
| Implementation | Months | Weeks |
| Best For | Enterprise | Everyone else |
The Bottom Line
Marketo is a power tool—capable but demanding. Unless you have enterprise budget and dedicated resources, HubSpot delivers better value for most organizations.
Related Tools
ActiveCampaign
Marketing automation platform combining email marketing, CRM, and sales automation in one
HubSpot
All-in-one CRM platform for marketing, sales, and service teams with powerful automation
Salesforce
The world's leading CRM platform for enterprise sales, marketing, and service teams