Quo

Why I Switched From Google Voice to Quo

I lived on Google Voice for years. It was free, it worked, and it never got in my way. It also never got better. Quo (which most people still know as OpenPhone) is what happens when someone actually treats the business phone as a product instead of a feature Google forgot about.

What Sold Me

1. Native Claude integration — Claude can read my texts and voicemails, draft replies, and trigger actions. This is the closest thing to having an executive assistant for your phone.

2. Sona AI receptionist — Calls outside hours don’t die in voicemail. Sona answers, qualifies, and captures the details. Leads stop ghosting because nobody picked up.

3. Shared numbers and inboxes — A team can answer the same number, see the same threads, and hand off conversations like a Slack channel.

4. HubSpot integration that works — Calls and texts log automatically against the right contact. No copy-paste, no Zapier glue.

Porting From Google Voice

This was the part I was dreading and it took about a day:

• Started the port in Quo
• Confirmed via Google’s port-out flow
• Number landed on Quo without losing texts
• Old Google Voice account stayed intact for legacy stuff

The only annoying part: a couple of 2FA-bound services had to be re-verified. Worth it.

Day-to-Day Workflow

Inbound

• Sona answers after hours and routes to me with a summary
• Voicemails transcribe automatically
• Claude can summarize threads on demand

Outbound

• Send texts from desktop without breaking flow
• Schedule SMS for client follow-ups
• Snippets for common replies

Logging

• Calls and texts sync to HubSpot against the right contact record
• AI tags categorize calls (sales, support, spam) without manual sorting

Quo vs Google Voice

Factor	Quo	Google Voice
Shared inbox	Yes	No
AI receptionist	Sona, native	None
Claude integration	Native	None
HubSpot/Salesforce sync	Native	Hacky
Team features	Built-in	Google Workspace required
Price	~$15/user/mo	Free or Workspace add-on

Google Voice is fine if you want a free second number. Quo is what you want if your phone is a business surface.

Who Should Use This

• Solo operators running everything themselves who need an AI safety net
• Small teams sharing a main line who are tired of “who answered that?”
• HubSpot/Salesforce users who want call activity to show up where the rest of their data lives
• Anyone using Claude as their daily assistant — the integration is the unlock

Try It

If you sign up through my referral link you get $20 in credit. Full disclosure: I get a Visa gift card on the other end, which is partly why this review exists — but I’d be writing the same words for free because I actually use it every day.