ZoomInfo
Enterprise B2B contact database and sales intelligence platform with the most comprehensive company data
What I Like
- Most comprehensive B2B database
- Excellent data accuracy
- Strong intent data
- Robust integrations
- Advanced company insights
What Could Be Better
- Very expensive
- Aggressive sales tactics
- Contract flexibility is limited
- Can be overkill for smaller teams
Why ZoomInfo Remains the Enterprise Standard
ZoomInfo built the B2B data industry. Despite new competition, they still have the most comprehensive database and the most sophisticated data collection methods.
My Experience
I’ve implemented ZoomInfo for enterprise clients where data quality directly impacts revenue. When you’re running ABM campaigns to Fortune 500 companies, you need accurate data—and ZoomInfo delivers. But for most mid-market companies, the price is hard to justify.
What Makes ZoomInfo Valuable
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Data Quality - ZoomInfo’s data accuracy consistently beats competitors. Their combination of web scraping, user contributions, and proprietary sources creates the most complete B2B database available. Direct dials are particularly accurate.
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Intent Data - Their acquisition of Bombora data means you can identify accounts actively researching your solution category. This isn’t just website visits—it’s content consumption across the web.
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Company Intelligence - Beyond contacts, ZoomInfo provides org charts, technographics, funding data, and news. You understand the full context before reaching out.
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Workflow Integration - Native integrations with Salesforce, Outreach, and Marketo mean data flows directly into your existing workflows. Reps never leave their tools to access information.
Where ZoomInfo Falls Short
The pricing is aggressive and contracts are inflexible. Their sales team uses high-pressure tactics that leave a bad taste. The platform can be overkill for teams that don’t need enterprise features.
Who Should Use ZoomInfo
- Enterprise sales teams with ABM strategies
- Large SDR teams where data quality impacts efficiency
- Marketing teams running sophisticated campaigns
- Companies where inaccurate data has measurable cost
ZoomInfo vs Apollo (Honest Comparison)
| Factor | ZoomInfo | Apollo.io |
|---|---|---|
| Data Accuracy | Best | Good |
| Database Size | 200M+ | 275M+ |
| Intent Data | Superior | Growing |
| Pricing | $15K-50K+/yr | $49/user/mo |
| Engagement Tools | Separate (Engage) | Included |
| Best For | Enterprise | Everyone else |
When ZoomInfo Makes Sense
Calculate your cost of bad data:
- SDR hours wasted on wrong contacts
- Email deliverability from bounces
- Missed opportunities from incomplete data
If that cost exceeds ZoomInfo’s price, it’s worth it.
The Bottom Line
ZoomInfo is still the best, but “best” comes at a significant premium. For enterprises where data quality directly impacts revenue, it’s worth the investment. For everyone else, Apollo.io delivers 80-90% of the value at 10% of the cost.
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